RYDEX TRAVELS · 22 OCTOBER 2026

Your trip details,
handled with care.

What you share

The enquiry form collects your name, mobile number, pickup and destination, travel date and time, passenger count and any optional details you add, such as return timing, flight number, local trip duration, luggage, vehicle preferences and notes. Please do not include identity documents, payment card details or sensitive personal information in the notes.

How we use it

RydeX Travels uses these details to follow up about your enquiry, check availability, prepare a quotation and arrange your trip. Requests are stored in our private operations system. Your name and mobile number also form a customer profile so authorised staff can find your enquiries and assist with follow-up. Requests using the same phone number appear together; this does not create a customer login or subscribe you to marketing. Authorised staff can review and follow up on them. When arranging a confirmed trip, relevant journey and contact details may be shared with the assigned driver or cab operator.

Cookies and hosting

This website uses essential session cookies to submit forms securely, prevent duplicate requests and show recent enquiries in My Trips. My Trips uses the same browser session to recognise saved website requests; it is not a customer account or a complete booking history. A different device, expired session or cleared site data may not show those enquiries. On shared devices, anyone using the same browser session may see the request details. Clear RydeX site data when finished if you need to remove that browser’s access. Hosting and security services may process technical information such as IP addresses and request logs to operate the website and help prevent abuse.

Installed website and offline help

On eligible public-page visits, your browser saves a small offline help screen and RydeX brand assets. If you add the website to your home screen, it also adds the RydeX icon to your device. Trip pages and enquiry submissions need an internet connection. This offline feature does not store or queue form details, enquiry receipts or customer records. Browser settings let you remove the installed website and its site data.

Website analytics

We use Google Analytics on public information pages to understand page visits, successfully saved enquiries, clicks on public call or WhatsApp links, and use of the installed website. Where supported, this includes browser-reported installation events, clicks on installation actions and pages opened in the installed website. Analytics starts automatically on eligible pages; this website does not display an analytics choice popup.

We send fixed page names and event categories, not your name, phone number, trip details, notes or enquiry reference. When the browser provides a recognised Google, Bing or DuckDuckGo search-provider address, we send a fixed provider address to help understand how visits arrive. We do not send the original referring URL, its path, search terms or other parameters. Other referring addresses are left blank. A provider address alone does not prove that a visit came from an organic search result. We also recognise predefined Google Business Profile website, booking-link and daily-post link formats. For these links, we send fixed source and campaign labels, including a booking-link or daily-post label where applicable, rather than the original URL or other query values. A label identifies the link format; it does not verify where the link was opened or establish that a call connected, a message was sent or a booking occurred. Analytics does not run in our private operations system or on your enquiry receipt or My Trips page. A contact click does not tell us whether a call connected or a WhatsApp message was sent. An installation click is not an installation. Browser restrictions may prevent some installations from being counted; these event totals do not identify installed devices or show whether an app was later removed.

Google may process browser/device information, an analytics identifier and network information. Analytics cookies set by this website last up to 30 days. Browser settings or tracking blockers may restrict collection. Your enquiry does not depend on analytics. For questions or privacy requests, contact RydeX using the details below. See Google’s privacy policy.

We do not add advertising pixels, send customer details for advertising, or measure the prepared WhatsApp message. Some visits, including links containing unreviewed query parameters, are excluded from analytics to avoid collecting unreviewed URL information.

Phone, WhatsApp and social links

Calling and messaging links open your phone or WhatsApp. After your enquiry is saved, you can choose to open a prepared WhatsApp message containing your enquiry reference and the trip and contact details you submitted. Selecting Continue to WhatsApp opens those details in WhatsApp; you must tap Send there to send the message to RydeX. This step is optional and does not affect your saved website enquiry. Social links open the relevant service. Those services handle information under their own policies.

Google reviews

When Google reviews appear on this website, they come from the Rydex Cab Business Profile through an owner-authorised Google connection. We display the reviewer name, star rating and any written review, together with Google's overall rating and review count. We show up to three reviews ordered by their most recent update, without filtering by star rating. You can follow the Google link to read all feedback.

The website reads reviews and does not post replies or change the Business Profile. Review data is held in an encrypted private cache and refreshed periodically. Cached reviews are displayed for no more than 24 hours after each successful refresh. If the connection is disconnected or cached data expires, the reviews are hidden. Google account credentials are kept private and are not sent to website visitors. We do not send your trip enquiry details to Google through this reviews connection.

To edit or remove a review you wrote, use Google. For questions about its display here, contact RydeX below. The account owner can revoke the connection through Google Account connections. Google also handles information under its privacy policy.

Corrections and privacy requests

For questions about your enquiry, to correct details, or to request deletion of information, contact RydeX Travels at +91 63722 33855. Include your enquiry reference where possible. We will review your request and any records that need to be retained for an ongoing booking or applicable obligations.